HEB Federal Credit Union
Welcome
Login
Home
Solutions
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Solution home
FAQs:
Security Page
1
Security Page
Do I have to close my accounts if I move out of state?
1
Do I have to close my accounts if I move out of state?
Can I make ATM deposits?
1
Can I make ATM deposits?
Can I mail a check for deposit into my account?
1
Can I mail a check for deposit into my account?
How do I check my account balance?
1
How do I check my account balance?
How long does it take to verify a deposit?
1
How long does it take to verify a deposit?
What is your mailing address?
1
What is your mailing address?
What is ChexSystems?
1
What is ChexSystems?
What are the current rates and fees?
1
What are the current rates and fees?
Why did my check bounce when I had money in my account?
1
Why did my check bounce when I had money in my account?
How can I sign up for direct deposit?
1
How can I sign up for direct deposit?
What is the fee for a cashier checks?
1
What is the fee for cashiers checks?
What is the difference between an insufficient funds fee and an uncollected funds fee?
1
What is the difference between an insufficient funds fee and an uncollected funds fee?
Are you a full service financial institution?
1
Are you a full service financial institution?
Can you get me a copy of my credit report?
1
Can you get me a copy of my credit report?
How do I re-order checks?
1
How do I re-order checks?
What does encryption mean?
1
What does encryption mean?
How do I transfer money into a different account?
1
How do I transfer money into a different account?
What are the overdraft fees?
1
What are the overdraft fees?
How do you determine exchange rates for foreign transactions?
1
How do you determine exchange rates for foreign transactions?
Why do you pull credit for new account application?
1
Why do you pull credit for new account application?
Can I change insurance companies for my homeowner's policy? Do I need to notify you?
1
Can I change insurance companies for my homeowner's policy? Do I need to notify you?
What is a credit union?
1
What is a credit union?
What are your hours?
1
What are your hours?
How do I change my name, address, or any other contact information?
1
How do I change my name, address, or any other contact information?
Do you offer Health Savings Accounts?
1
Do you offer Health Savings Accounts?
How do I get a copy of my statement?
1
How do I get a copy of my statement?
How can I submit a secure email?
1
How can I submit a secure email?
How much will it cost to make a stop payment on a check?
1
How much will it cost to make a stop payment on a check?
What is 128-bit encryption?
1
What is 128-bit encryption?
What is the difference between balance and available balance?
1
What is the difference between balance and available balance?
Why did I receive a call from Fraud Prevention Center?
1
Why did I receive a call from Fraud Prevention Center?
Is my account information available 24 hours a day?
1
Is my account information available 24 hours a day?
How many accounts does H-E-B Federal Credit Union allow me to have?
1
How many accounts does H-E-B Federal Credit Union allow me to have?
What is my account number?
1
What is my account number?
Are there a minimum number of deposits I have to make into a checking/savings account per month?
1
Are there a minimum number of deposits I have to make into a checking/savings account per month?
Where are your ATMs located?
1
Where are your ATMs located?
Do you have any deals for first time home buyers?
1
Do you have any deals for first time home buyers?
How do credit unions differ from banks?
1
How do credit unions differ from banks?
Do you offer a foreign currency exchange service?
1
Do you offer a foreign currency exchange service?
What are cookies?
1
What are cookies?
What is the Truth-In-Lending Act?
1
What is the Truth-In-Lending Act?
Do you offer an automated phone service that can verify a check amount?
1
Do you offer an automated phone service that can verify a check amount?
If someone transfers money into my account, can they see my account balance?
1
If someone transfers money into my account, can they see my account balance?
Can I deposit coins?
1
Can I deposit coins?
Can anyone join the credit union?
1
Can anyone join the credit union?
What are some advantages of being a member of a credit union?
1
What are some advantages of being a member of a credit union?
What is your routing number?
1
What is your routing number?
What time does my direct deposit post on pay day?
1
What time does my direct deposit post on pay day?
How are my taxes paid?
1
How are my taxes paid?
How long will it take to receive a vehicle title when a member pays their auto loan off?
1
How long will it take to receive a vehicle title when a member pays their auto loan off?