A canceled check is a check which has cleared the depositor’s account, and therefore marked “canceled” by the depositor’s financial institution. Copies of canceled checks can be used as proof of payment, and are accessible for up to 7 years.
You can get a copy of a cleared check online. Just log in to your account using online banking and search for the transaction in your transaction history. When you click on the check number, you should be able to view and print a copy of the cleared check.
Please note: you may view the past 6 months’ worth of transactions within Online Banking. If you are unable to see the check online or need to verify a transaction prior to the 6 month time frame, please contact a Personal Banking Representative at 210.938.7850 for visit a branch location.
Haven’t signed up for NetBranch Online Banking yet?
With NetBranch Online Banking, you can view your account history, make online transfers, access Bill Pay & e-Statements...and more!
Go to the NetBranch Account Login section on our home page and click on New Users to enroll today!
To learn more about the convenience of banking online, please refer to our NetBranch Online Banking page and watch the video demo!