There is $5.00 fee for the first replacement of a lost debit card. There is a $10.00 fee per replacement after the first lost card.

Refer to our Fee Schedule for a listing of all current surcharges.

To report a lost or stolen CheckMate Debit Card (MasterCard) or ATM Card:

  • Call 210.938.7850
  • Press "1" for Debit and ATM cards and then press "3"